States Continue Down Convergence Path By Howard Feingold

For today's state governments, with their many agencies, vastly distributed field offices, and multiple networks, the integration of voice, video, and data into a single statewide network promises lower costs, improved collaboration, and enhanced security. But fragmented and often incompatible technologies, complex support requirements, and disparate policies and procedures across agencies are among the many challenges that can hinder the realization of these promises.

In this article, I explore how convergence of voice, video, and data into a single network can overcome these challenges.

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