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VAC Webinar Series: Genesys & RedSky
Tuesday, November 17, 2020, 2:00 PM - 3:00 PM EST
Category: SCTC Events

 

SCTC VAC Webinar Series: November Edition

Featuring Genesys & RedSky Technologies

Join us on November 17, 2020 at 2:00 P.M. (EDT)
 via Zoom Webinar 

Our vendor members can play a very valuable role in the successes of SCTC Consultants! During the VAC Webinar Series you will receive first-hand knowledge about industry-leading technologies our VAC members have to offer. 

This month, we are privileged to feature vendor members Jim Whatton, VP, North America Solutions Consulting for Genesys and Jerry Eisner, Vice President – Public Safety, RedSky Technologies.

Three Reasons Contact Centers Belong in the Cloud – an update on Genesys’ Solutions

Join Jim Whatton, VP, North America Solutions Consulting for Genesys, as he discusses why NOW is the time for contact centers to be cloud-based. He will clearly describe the importance of speed to market, ongoing cloud innovations, and why microservices are the key to agility. His presentation incorporates an update on Genesys Cloud, WEM, and the strategic alliances that enable Genesys to deliver seamless customer experiences. 

RedSky Technologies:  9-1-1 Made Easy.

RedSky Technologies has been providing 9-1-1 services to enterprise customers for over twenty years.  Vice President, Public Safety, Jerry Eisner, ENP will discuss their products and solutions as well as some of the challenges that SCTC members can help customers overcome.  This isn’t a talk on the FCC Regulations, but how to be compliant with them.  In three words, learn how to FIND-ROUTE-NOTIFY™ every 9-1-1 call.

This is a must-attend event for ALL SCTC consultants who want to stay up to date on the newest industry-leading technologies that our vendor members offer. These webinars are EXCLUSIVE to SCTC members. Please take advantage of them!

Register here for the edition of the November SCTC VAC Webinar Series